Account Deletion
Learn how to delete your Paymavo account and what happens to your data.
Important Warning
Account deletion is permanent and cannot be undone. Before proceeding, please consider:
- • All your invoices and data will be permanently deleted
- • You will lose access to your payment history
- • Any pending payments will be affected
- • You cannot recover your account after deletion
Before You Delete Your Account
Important steps to take before account deletion
Download Your Data
Export all your invoices, client information, and payment history before deletion.
What to download: Invoice PDFs, client lists, payment records, tax reports
Handle Pending Payments
Ensure all pending payments are processed or cancelled before account deletion.
Check: Dashboard for any unpaid invoices, pending Stripe payments, refunds in progress
Cancel Subscription
If you have a Pro subscription, cancel it to avoid future charges.
Note: Subscription cancellation is separate from account deletion
Notify Clients
Inform your clients about the account closure and provide alternative contact methods.
Consider: Sending a final email with your new contact information
How to Delete Your Account
Step-by-step process for account deletion
Access Account Settings
Go to your dashboard and navigate to Account Settings.
Path: Dashboard → Settings → Account Settings
Find Delete Account Option
Look for the "Delete Account" or "Close Account" option in your account settings.
Note: This option may be at the bottom of the settings page
Confirm Deletion
You'll be asked to confirm the deletion and may need to enter your email address.
Warning: This action cannot be undone
Wait for Processing
Account deletion may take 24-48 hours to process completely.
Timeline: You'll receive a confirmation email when deletion is complete
What Happens After Deletion
Understanding the consequences of account deletion
Data Deletion
All your invoices, clients, and account data will be permanently deleted.
Access Loss
You will no longer be able to access your dashboard or any account features.
Payment Links
All payment links will stop working and clients won't be able to pay.
Stripe Data
Stripe account data may be retained according to their policies.
Legal Requirements
Some data may be retained for legal or regulatory compliance.
Backup Systems
Data may exist in backup systems for a limited time.
Alternatives to Account Deletion
Consider these options before deleting your account
Downgrade to Free Plan
If you're on Pro plan, consider downgrading to Free instead of deleting.
- • Keep your data and invoices
- • No monthly charges
- • Can upgrade again later
- • Maintain client relationships
Temporary Pause
Take a break from using Paymavo without losing your data.
- • Keep all your data
- • No ongoing charges
- • Easy to resume later
- • Maintain account access
Contact Support
If you're having issues, our support team can help resolve them.
- • Technical problems
- • Billing issues
- • Feature requests
- • Account concerns
Data Export
Export your data and take a break without deleting your account.
- • Download all invoices
- • Export client data
- • Keep payment history
- • Return anytime